Frequently asked questions
1. Do you ship internationally?
Yes. Laxakaar ships worldwide. Shipping costs and delivery timelines may vary depending on your location. International orders may be subject to customs duties or taxes imposed by the destination country.
2. How long does delivery take?
At Laxakaar, each piece is thoughtfully crafted after your order is placed to ensure quality and attention to detail. We require approximately 3 weeks for crafting before dispatch.
Estimated delivery timelines:
- India: Within 2 weeks from the order date
- International: Within 4 weeks from the order date
Once your order is dispatched, you will receive a tracking link via email to follow your shipment.
3. How can I track my order?
Once your order is shipped, you will receive an email with a tracking link. You can also contact our support team if you need assistance tracking your order.
4. What is your return or exchange policy?
We accept returns or exchanges within a limited time after delivery.
To be eligible:
- The item must be unused, unwashed, and in original condition
- All tags must remain attached
- The product must be returned in its original packaging
- Specific return conditions may apply depending on the product category
5. Can I cancel or modify my order?
Yes — but only before the order is shipped.
If you need to make changes, please contact our support team as soon as possible after placing the order.